How we collect, use and protect personal information — and what you can ask us to do with it — under the Protection of Personal Information Act 4 of 2013.
Updated: 3 November 2026. This section applies to Jump Snack, published by In-Detail Advertising CC. For support or privacy requests, email hello@in-detail.com.
Jump Snack stores progress, scores, stars, best times, character choice and settings on your device. No player account is required and this progress is not sent to a publisher-operated server. Device backups are governed by your Apple or Google settings. Jump Snack does not request your contacts, photos, camera, microphone or precise location.
Jump Snack uses Google AdMob and the User Messaging Platform. Interstitial advertisements may appear between successful higher levels, starting after the introductory ten levels. Ads do not interrupt active gameplay. If an ad is unavailable, play continues.
Google's advertising services may collect and share IP addresses and approximate location derived from them; device, advertising and app identifiers; ad views and interactions; and diagnostic or performance data. These data support advertising, measurement, analytics, fraud prevention and security. Advertising requests are configured as non-personalised, with a General maximum ad content rating. Non-personalised advertising still involves data processing. Google may process information outside your country. Google states that SDK data is encrypted in transit.
See Google's privacy policy and Google's use of information from partner services.
Where required, a consent message appears before ads are requested. Settings includes Ad privacy when Google's SDK requires that option. Device privacy settings provide additional controls. Jump Snack does not request iOS tracking permission. You can continue playing if consent cannot be obtained or ads cannot load.
Local data remains until removed through your device's app-data controls or by deleting the app and its data. Backup copies may remain under device backup settings. We cannot remotely erase local progress. Google manages advertising-data retention under its policies. Contact hello@in-detail.com for access, correction or deletion requests concerning information held by In-Detail Advertising. Support emails include information you choose to send and are used to handle your request.
Jump Snack is intended for a general audience aged 13 and over and is not directed to children under 13. We do not ask players for their name, date of birth or account registration. Contact us if you believe a child has supplied personal information. Additional parental-consent requirements may apply to minors in some countries.
The contact details, privacy rights, security practices and complaints procedures elsewhere in this policy also apply. We will update this section when the game's data practices change.
Updated: 3 November 2026
This section explains how the Pinball Cross mobile game, published by In-Detail Advertising CC, handles information. It applies specifically to the game; the other sections on this page describe our website and agency services.
In-Detail Advertising CC, 45 Talisman Avenue, Bedfordview, Johannesburg, Gauteng 2008, South Africa. For game support, privacy questions, access, correction or deletion requests, contact hello@in-detail.com or call +27 11 021 3156. Mark privacy requests for the attention of the Information Officer.
The game stores course progress, unlocked courses, personal best times and preferences on your device. No Pinball Cross account is required, and the game does not send this progress to a publisher-operated account server. Device backups may be handled separately by Apple or Google under your device settings.
Motion-sensor readings are used locally to steer the ball. The game does not send these readings to In-Detail Advertising. It does not request access to your contacts, photos, camera, microphone or precise location.
Pinball Cross uses Google's AdMob / Google Mobile Ads SDK and User Messaging Platform to display rewarded advertisements and manage applicable privacy choices. After the first five courses, you may choose to watch an available rewarded advertisement to unlock the next course in sequence. Internet access is required for advertisements.
Google's advertising services may collect and share the device's IP address and approximate location derived from it; advertising or app/device identifiers, subject to platform controls; information about ads shown, video views, taps and app interactions; and diagnostic or performance information such as crashes, app launch time and hang rate. These services use data for delivering and measuring advertisements, analytics, preventing fraud and maintaining security. Personalisation depends on applicable consent, regional requirements and your device settings. A Teen maximum ad content rating is configured for requests.
Advertising data is sent to Google and may be processed outside your country, including outside South Africa, under Google's applicable privacy terms and safeguards. Google states that Mobile Ads SDK data is encrypted in transit. Read Google's Privacy Policy, How Google uses advertising information and How Google uses information from partner services. Advertiser websites opened from an ad have their own privacy practices.
Use Settings → Ad privacy choices in the game to view or change available advertising privacy choices. Where required, Google's consent form is shown before ads are requested. Your phone's privacy settings provide additional advertising and tracking controls; the game does not override an operating-system refusal of tracking permission. These choices can affect the availability or personalisation of advertisements.
You can play the initial courses and replay already-unlocked courses without choosing another rewarded advertisement. If no advertisement is available, the next ad-gated course cannot be unlocked at that time.
If you contact us, we receive the email address, message and any information you choose to provide. We use this information to respond to and resolve your request. Please avoid sending sensitive information that is unnecessary for support.
Local game data remains on your device until removed through the operating system's app-data controls or by deleting the app and its data. Backup copies may remain according to your device's backup settings. We cannot remotely delete local progress. We retain support correspondence as needed to handle the request and meet applicable recordkeeping obligations; contact us for access, correction or deletion. Google determines retention of advertising data under its own policies and provides its own privacy controls. Requests to In-Detail Advertising do not automatically erase Google's independently held records.
Pinball Cross is intended for people aged 13 and over and is not directed to children under 13. We do not ask players for a name, date of birth or account registration. If you believe a child has supplied personal information to us, contact us so we can investigate and address it. Additional parental-consent requirements may apply to minors in some countries.
Depending on applicable law, you may request access, correction or deletion, object to processing, or withdraw consent. Contact hello@in-detail.com; reasonable identity verification may be necessary to protect your information. You may also raise concerns with your local data-protection authority, including South Africa's Information Regulator. We apply reasonable protections to information we hold, but no system is completely secure.
We may update this notice as the game or its services change. The updated date appears above. Material changes will be reflected in the published policy and, where appropriate, in the app.
In-Detail Advertising CC (“IN·DETAIL”, “we”, “us”, “our”) is a design and marketing agency established in 1991 and operating from Bedfordview, Johannesburg. For the purposes of the Protection of Personal Information Act 4 of 2013 (“POPIA”), we are the responsible party for the personal information described in this policy.
Information Officer. Our Information Officer, appointed and registered with the Information Regulator as required by POPIA, is Gerald Yapp. All privacy queries, access requests and objections should be directed to hello@in-detail.com, marked for the attention of the Information Officer.
This policy explains what personal information we collect, why we collect it, how we use and protect it, who we share it with, and what rights you have under POPIA. It applies to visitors to in-detail.com, to prospective and existing clients, to suppliers and contractors, and to people who apply to work with us.
It does not apply to third-party websites we link to. Those sites have their own privacy practices and we are not responsible for them.
When you complete the enquiry form on our contact page, we collect your name, email address, telephone number (including country code), the service you are interested in, and the content of your message. When you contact us by email, telephone or WhatsApp, we receive whatever information you choose to share in that conversation.
When you visit the website we automatically collect limited technical information through Google Analytics, including your approximate location (usually city level), device and browser type, pages viewed, referring website, and time spent on the site. This is collected through cookies and similar technologies — see section 6.
In the course of providing services we process business contact details, billing and banking information necessary to invoice and be paid, project correspondence, and any material you supply to us for use in the work.
We do not intentionally collect special personal information as defined in section 26 of POPIA — such as information about your health, race, religious or political beliefs, biometric data or criminal history — and we ask that you do not send it to us unless it is genuinely necessary for the work and we have agreed how it will be handled.
POPIA requires that processing be justified. We rely on the following grounds set out in section 11 of the Act:
We do not sell your personal information. We share it only where necessary, and with parties who are bound to protect it. Under POPIA these are our operators, and we require each of them by written agreement to process information only on our instruction and to maintain appropriate security (sections 20 and 21 of the Act).
Where a project requires us to share your information with a subcontractor — a photographer, developer or printer, for example — we will tell you and will bind that party to equivalent obligations.
Cookies are small files placed on your device. We use them for two purposes: to make the site work as intended, and to measure how it is used.
You can block or delete cookies through your browser settings, and you can opt out of Google Analytics entirely using Google’s browser add-on. Blocking analytics cookies will not affect your ability to use the site.
Some of the services we rely on — notably Google Analytics and WhatsApp — process information on servers outside South Africa. Section 72 of POPIA permits this where the recipient is subject to a law, binding agreement or corporate rules that provide an adequate level of protection comparable to POPIA, or where you have consented, or where the transfer is necessary to perform a contract with you. We rely on the contractual protections offered by these providers and on the grounds set out in section 72.
Section 14 of POPIA requires that we not keep personal information longer than necessary. In practice:
Where we are required by law to keep information for longer, we will do so and no longer.
Section 69 of POPIA restricts unsolicited electronic marketing. We will only send you marketing by email or message if you have asked us to, or if you are an existing client and the message concerns services similar to those we have already provided. Every marketing message we send includes a way to unsubscribe, and you can also opt out at any time by emailing hello@in-detail.com. Opting out of marketing does not stop necessary communications about work in progress.
Section 19 of POPIA requires appropriate, reasonable technical and organisational measures. Ours include encryption of the website in transit (HTTPS across the whole site), access controls and individual credentials for administrative systems, restricting access to personal information to staff who need it for their work, and agreements with our operators requiring equivalent standards.
No system is perfectly secure. If a security compromise occurs in which your personal information has been accessed or acquired by an unauthorised person, we will notify you and the Information Regulator as required by section 22 of POPIA.
Under POPIA you have the right to:
To exercise any of these rights, email hello@in-detail.com for the attention of the Information Officer. We may ask you to verify your identity before we act, so that we do not disclose your information to someone else. We will respond as soon as reasonably possible. A request for access to a record is dealt with under PAIA and a prescribed fee may apply.
Our services are directed at businesses, and we do not knowingly collect the personal information of children under 18 without the consent of a competent person, as required by sections 34 and 35 of POPIA. If you believe we hold a child’s information without that consent, contact us and we will delete it.
If you are not satisfied with how we have handled your personal information or your request, please raise it with us first — most issues are resolved quickly. You also have the right to complain directly to the Information Regulator of South Africa:
Our manual prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 is available on request from hello@in-detail.com.
We may update this policy as our practices or the law change. The date at the top of this page shows when it was last revised. Material changes will be brought to the attention of clients directly.
For anything in this policy, contact us at hello@in-detail.com, on 011 021 3156, or by post at 45 Talisman Avenue, Bedfordview, Johannesburg, Gauteng, 2008.