We manage your entire social media presence — from strategy and content creation to community management and paid amplification — so you can focus on running your business.
Social media is where your customers spend their time, discover brands and make purchase decisions. For South African businesses the platforms that matter are usually fewer than people assume — and doing two properly beats doing five badly.
We start with the audience, not the platform. Who are you actually trying to reach, what do they already follow, and what would make them stop scrolling? That research decides which channels earn a place in the plan and what gets published on them.
From there it is a monthly rhythm: a content calendar agreed in advance, platform-native content produced in batches, daily community management, and paid campaigns where they will move a number. You see what is going out before it goes out, and you get a report each month on what it did.
Our AI-assisted production means more content, more creative variations and faster optimisation than a traditional studio can sustain — but every post is reviewed by a human against your brand voice before it publishes. Volume without judgement is just noise.
Monthly content plans aligned to your goals, campaigns, and brand voice.
Platform-native posts, Reels, Stories, carousels, and short-form video.
Daily engagement, DM management, and brand-voice responses.
Targeted Meta, TikTok, and LinkedIn ads that convert.
Before anything is posted we look at who you are trying to reach, what your competitors are publishing, and which platforms are genuinely worth your budget. Some clients leave this stage with fewer channels than they arrived with.
You receive a calendar ahead of the month showing what is going out, on which channel, and why. Campaigns, promotions and seasonal moments are built in. You approve it before production starts.
Content is produced in batches — static posts, carousels, Reels and short-form video — then scheduled. Batching is what keeps quality consistent and cost per post sensible.
Comments and direct messages are answered daily in your brand voice. Genuine complaints and sales enquiries are escalated to you the same day, using rules we agree at the start.
Each month you get a report against the metrics we agreed — reach, engagement, leads or sales, not vanity numbers — and the next month’s plan reflects what it showed.
Fewer than you think, done properly. The right answer depends on where your customers actually are and what you sell — LinkedIn earns its place for B2B and professional services, Instagram and Facebook for consumer and lifestyle brands, TikTok where you can sustain genuine volume. We would rather run two channels well than five badly.
Monthly management typically runs on a retainer from around R15,000, scaling with the number of channels, content volume and whether paid campaigns are included. Advertising spend is separate and paid directly to the platform, so you always see exactly what goes to media and what goes to management.
Paid social can generate measurable traffic and leads within the first few weeks. Organic audience growth is slower and compounds — expect three to six months of consistent publishing before it becomes a dependable channel. Anyone promising an overnight organic result is selling you something else.
Yes, and it matters more than most businesses assume. Response time on comments and direct messages materially affects both reach and conversion. We agree escalation rules up front so genuine complaints and sales enquiries reach the right person at your end quickly rather than sitting in an inbox.
Yes. The monthly calendar is shared for approval before anything is produced, and scheduled posts are visible to you in advance. Nothing publishes on your channels without your sign-off unless you explicitly ask us to run it hands-off.
They stay yours. We work inside your accounts rather than ours, so access, content history and follower base remain entirely under your control. On exit we hand back administrator access and the content archive — there is nothing to hold hostage.
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