The terms that govern your use of this website and the services we provide, under South African law.
This website is owned and operated by In-Detail Advertising CC. The following information is provided in accordance with section 43 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”):
By accessing or using this website you agree to these terms. If you do not agree with them, please do not use the site. These terms govern your use of the website. Where we provide services to you, they are governed by these terms together with the specific proposal, quotation or service agreement we sign with you — and where there is a conflict, the signed agreement takes precedence.
You may view, download and print material from this site for your own information and for the purpose of evaluating our services. You may not:
All content on this website — including text, layout, design, graphics, photography, video, illustration, code and the IN·DETAIL name and logo — is owned by or licensed to In-Detail Advertising CC and is protected by the Copyright Act 98 of 1978 and the Trade Marks Act 194 of 1993. Nothing on this site grants you any licence or right to use our trade marks or content except as expressly stated in these terms.
Work shown in our portfolio remains the property of the respective client or of IN·DETAIL, and is displayed for the purpose of demonstrating our capability.
Information on this website is not an offer capable of acceptance. It is an invitation to do business. A binding agreement arises only when we issue a written quotation or proposal and you accept it in writing, or when we sign a service agreement with you.
Quotations are valid for 30 days from the date of issue unless stated otherwise, and are based on the scope described in them. Work that falls outside that scope will be quoted separately and will not begin without your written approval.
Delivering good work on time depends on both parties. You agree to provide the material, information, access and approvals we need, when we need them, and to nominate a person who can give decisions on your behalf. You confirm that any material you supply to us — logos, photographs, copy, fonts, data — is either owned by you or properly licensed for the use intended, and you indemnify us against any claim arising from material you have supplied.
Where your delay causes a project to stall, timelines shift accordingly and we may re-quote if costs have changed materially.
The number of revision rounds included is stated in the quotation. Additional rounds, or changes to a brief that has already been approved, are charged at our then-current rates. Once you approve final artwork, files or copy in writing, responsibility for errors in that approved material — including in print — passes to you. We recommend you check names, prices, dates and contact details carefully before approving.
Ownership of the intellectual property in work we create for you transfers to you on receipt of full payment for that work, at which point we deliver the agreed final files. Until payment is received in full, all rights remain with us.
The following are excluded from that transfer: our pre-existing tools, templates, methods and know-how; concepts and routes presented but not selected, which remain ours; and any third-party material licensed for your use, which remains subject to the licence granted by its owner.
Unless you ask us in writing not to, we may display completed work in our portfolio, on this website, on social media and in credentials presentations. We will respect any embargo you tell us about.
Each party undertakes to keep confidential any non-public information disclosed by the other in the course of the work, to use it only for the purposes of the engagement, and not to disclose it without permission except where disclosure is required by law. This obligation survives the end of the engagement.
We warrant that we will perform our services with reasonable skill and care, in accordance with the standards of our profession.
We do not warrant that this website will be uninterrupted, error-free or free of harmful components, and the site and its content are provided on an “as is” basis. We also do not guarantee any particular commercial outcome from marketing, advertising, search or social media work — results depend on factors outside our control, including your market, your pricing, third-party platform behaviour and algorithm changes. Any projections or estimates we give are made in good faith and are not guarantees.
To the fullest extent permitted by South African law, and subject to section 14 below, our total liability arising out of or in connection with any engagement is limited to the fees actually paid by you to us for the specific work giving rise to the claim.
We are not liable for indirect or consequential loss, including loss of profit, loss of business, loss of anticipated savings, loss of goodwill or loss of data, however arising.
Nothing in these terms excludes or limits liability for fraud, for wilful misconduct, or for any liability that cannot lawfully be excluded.
You indemnify us against any claim, loss or expense arising from material you supplied to us, from your use of deliverables in a manner or territory not agreed, or from your breach of these terms.
Where the Consumer Protection Act 68 of 2008 (“CPA”) applies to a transaction between us, nothing in these terms is intended to limit or exclude any right you have under that Act, and any provision that would do so is to be read as applying only to the extent the law allows.
If you concluded a transaction with us electronically as a consumer, section 44 of ECTA may give you a right to cancel within seven days without reason or penalty. That right does not apply to services that have already been performed with your agreement, or to work made to your specification or clearly personalised — which describes most of what we produce.
Either party may terminate an engagement on written notice. If you cancel a project after it has begun, you remain liable for all work completed up to the date of cancellation, for third-party costs already committed on your behalf, and for any non-refundable deposit as set out in the quotation. Retainer agreements are terminated in accordance with the notice period stated in the agreement.
Neither party is liable for failure or delay in performing its obligations where that failure results from something beyond its reasonable control, including power failure, loss of connectivity, civil unrest, natural disaster, epidemic, or action by a government or third-party platform. Where such an event continues for more than 30 days, either party may terminate on written notice.
You consent to receiving communications from us electronically, and agree that email and other electronic communications satisfy any legal requirement that a communication be in writing. In terms of ECTA, a data message is regarded as having been received when it becomes capable of being retrieved by the addressee.
This site may link to third-party websites. We provide those links for convenience and do not control, endorse or accept responsibility for the content, products or privacy practices of those sites.
Our handling of personal information is described in our Privacy Policy, which forms part of these terms.
These terms and any engagement between us are governed by the laws of the Republic of South Africa. The parties consent to the jurisdiction of the South African courts, and to the jurisdiction of the Magistrates’ Court in respect of any claim falling within that court’s jurisdiction, notwithstanding that the amount claimed may exceed it.
If a dispute arises, both parties agree to first attempt to resolve it by discussion between senior representatives within 15 business days. Failing that, the parties may agree to refer the dispute to mediation before either commences litigation. Nothing in this clause prevents either party from seeking urgent interim relief from a court.
We may amend these terms from time to time. The version published on this page at the time you use the site is the version that applies. The date at the top of the page shows when it was last revised.
Questions about these terms can be sent to hello@in-detail.com or raised on 011 021 3156.